FAQs

Where is First American Storage?
First American Storage
2390 Memorial Blvd, Kerrville, TX 78028.

What are the office hours?
Monday - Friday
10 AM to 4 PM

What are the access hours?
Daily access is between 5:30 AM to 11:30 PM. The gate automatically locks at 11:30 PM.

What security features do you offer?
Our facility is fully fenced, gated with keypad access, and 24-hour video surveillance.

How do I rent a unit?
You can easily reserve your unit online or at our 24-hour kiosk. Please contact our office or come in to complete your rental.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card, via phone with a card or bank account, or at the Kiosk (located by the front office door). You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.